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AI Automation Services

Intelligent Automation That Works

We automate processes with IPA/IDP, LLM & RAG, integrated with your systems. Lower costs, more speed, measurable accuracy.

Time-to-POC: 2–4 WeeksCost Reduction: 50-80%Automation Rate: 40-90%

Work Smarter, Not Harder

Let AI handle the repetitive work so your team can focus on impact.

Boost Efficiency

We automate repetitive, time-consuming tasks and use human-in-the-loop only when necessary.

−30–60%
AHT
−25–50%

Reduce Costs

Intelligent Document Processing (IDP) with human validation for exceptions drastically cuts processing costs.

−50–80%
Cost/document
40–85%

Improve Accuracy

Models are evaluated on labeled datasets, with guardrails and continuous review cycles.

0.90+
F1 Score
<1–2%

Scale Operations

Automation solutions that grow with your volume, complete with SLAs and proactive monitoring.

40–90%
Automation rate
99.9%+

Our Automation Services

A complete AI automation suite — from IDP/IPA to RAG, agents and LLMOps — integrated with your systems.

Intelligent Process Automation (IPA)

  • Multi-step orchestration with human-in-the-loop
  • Rules + ML, with SLA & audit trails
  • Escalation and exception handling
Cycle time −30–60%
STP 40–85%
Stack: Temporal, Camunda, n8n, FastAPI

Intelligent Document Processing (IDP)

Recommended
  • Extraction & validation (invoices/contracts)
  • Human-in-the-loop for exceptions
  • ERP/CRM export
Cost/doc −50–80%
F1 Score 0.90+
Stack: Google Document AI, Azure Form Recognizer, AWS Textract, Tesseract

Omnichannel AI Agents & Chatbots

Recommended
  • Automated responses for Gmail, WhatsApp, SMS
  • Call center IVR deflection & live agent handoff
  • Function calling with brand tone & safety policies
Ticket deflection 25–50%
CSAT +10–15
Stack: Azure OpenAI, OpenAI, Claude, Twilio, Dialogflow

RAG with Private Data

Recommended
  • Secure indexing (vector DB)
  • Citations & data provenance
  • Caching & cost-control
Hallucinations <1–2%
Latency P95 <1.5s
Stack: LangChain, LlamaIndex, Pinecone, pgvector, Weaviate

Orchestration & BPM

  • Workflow engines & approval flows
  • Conditional logic branches
  • Task-level SLAs and monitoring
Throughput ↑
Error rate −
Stack: Temporal, Camunda, BPMN

ERP/CRM Integrations & Data Pipelines

  • Connectors for Salesforce, SAP, ServiceNow
  • ETL/ELT & webhooks
  • SDKs for iOS & Android apps
Manual Handoffs −50–90%
Data Freshness <15m
Stack: Airflow, dbt, Kafka, GraphQL/REST, Salesforce, SAP, ServiceNow, Odoo

LLMOps & MLOps

Recommended
  • Prompt & version tracking
  • Golden set & automated evaluation
  • A/B testing & drift alerts
Quality ↑
Regressions detected
Stack: LangSmith, W&B, MLflow, Phoenix/Arize

Security, Privacy & Governance

Recommended
  • PII redaction & DLP
  • Role-Based Access Control (RBAC)
  • On-premise & hybrid options
0 P1 Incidents
GDPR/ISO 27001 Ready
Stack: Vault, KMS, OPA/Sentinel

Analytics & ROI

  • KPI Dashboards (AHT, deflection, cost)
  • Automation funnel analysis
  • Growth & optimization experiments
ROI 3–10×
Time-to-Value 2–6 wks
Stack: GA4, Amplitude, Metabase, Grafana

Industry Use Cases

AI automations designed for critical processes, with governance, security, and measurable KPIs.

Pain Signals

  • High rates of false positives in AML/fraud
  • Slow and repetitive KYC onboarding
  • Time-consuming manual investigations
  • Scattered compliance and audit evidence

Automations

  • Fraud/AML Triage: Hybrid model (rules + ML) for transaction scoring and alert prioritization
  • KYC Intake: OCR + document classification + field consistency checks; automated extraction
  • Claims/Chargebacks Routing: Intent classification + decision support
  • Agent Assist: Interaction summarization, next-best-action, semantic search in policies

Business Outcomes & KPIs

  • False Positive Rate:−30–60%
  • Case MTTR (investigations):−25–50%
  • KYC Cycle Time:−40–70%
  • Agent AHT:−15–30%
  • Audit readiness:100% decision trail

Data & Integration

Core banking transactions, payment events, CRM, KYC/IDV systems, ticketing (Jira/ServiceNow), knowledge base

Compliance & Controls

PCI-DSS / AML / GDPR, RBAC/SSO, encryption at-rest & in-transit, model explainability (decision logs), retention and right to be forgotten

90-Day Rollout

  1. 0–30 days: Discover processes + set KPI baseline; POC on one flow (e.g., KYC)
  2. 31–60 days: Calibrate models + integrate into ticketing system; UAT & training
  3. 61–90 days: Controlled pilot, observability, incident playbook, 'go-wide' criteria

Values are indicative; they are calibrated based on your data and processes.

Discuss application in your organization

Our Implementation Process

6 steps from analysis and data to POC, integration, launch and continuous optimization.

1–2 weeks

1. Discovery & Process Analysis

We map your process, define baseline KPIs, identify automation opportunities, and build a clear, data-driven roadmap to guide the project.

1 week

2. Data Audit & Compliance

We inventory your data, classify PII, define redaction policies, and prepare a 'golden set' for model evaluation, ensuring GDPR compliance from day one.

2–4 weeks

3. Solution Design & POC

We design the architecture, build a functional Proof of Concept, and validate it against success metrics to prove value quickly and de-risk the project.

3–8 weeks

4. Development & Integration

We build and integrate the full solution, including any ERP/CRM connectors, a Human-in-the-Loop UI, and robust security measures.

1–2 weeks

5. Deployment & Enablement

We manage a staged rollout with feature flags, provide operational playbooks, and train your team for a smooth and successful transition.

Ongoing

6. Monitoring & Optimization

We continuously monitor KPIs against SLOs, provide monthly ROI reports, and optimize the system for performance, cost, and accuracy.

Our Technology Stack

We use a modern, robust, and scalable technology stack to build high-quality software solutions for web, mobile, and cloud.

React

React

Next.js

Next.js

TypeScript

TypeScript

Tailwind CSS

Tailwind CSS

Engagement Models

Pick the right way to work together: T&M, Fixed Price or Dedicated Team — with the same quality and security standards.

Time & Materials

Maximum flexibility for evolving scopes.

Best for:

  • Iterative development (e.g., new features)
  • Projects where scope is not yet fully defined
  • Ongoing optimization and support

Guardrails:

  • Monthly budget cap (Not-To-Exceed)
  • Regular backlog grooming and prioritization
  • Weekly demos and progress reports

Fixed Price

Cost predictability for well-defined projects.

Best for:

  • Clearly defined scope and deliverables
  • Projects like a landing page or small corporate site
  • You need a fixed budget for financial planning

Guardrails:

  • Formal Change Request (CR) process for scope changes
  • Built-in risk buffer (10-15%)
  • Milestone-based payments and acceptance

Dedicated Team

An extension of your team for long-term projects.

Best for:

  • Long-term projects (6-12+ months) with a product roadmap
  • You need to scale your team quickly with specific skills
  • Building a complex platform from scratch

Guardrails:

  • Minimum commitment of 3-6 months
  • Clear roles and communication cadence
  • Quarterly strategic reviews to align with goals

Quick Comparison

AttributeTime & MaterialsFixed PriceDedicated Team
Scope Clarity
Variable
High
Variable
Flexibility
Maximum
Low
High
Budget Predictability
Medium (capped)
High
High (retainer)
Time-to-start
1–2 weeks
2–4 weeks
1–2 weeks
Min. commitment
1 month
Per project
3–6 months

Security by Design

We integrate security best practices into every stage of the design and development process for our web applications.

OWASP Top 10 Awareness

Our designs for forms, user input fields, and authentication flows are informed by OWASP guidelines to prevent common vulnerabilities like injection attacks and broken authentication.

Content Security Policy (CSP)

We plan for strict Content Security Policies from the start, ensuring that only trusted assets (scripts, styles, images) can be loaded, mitigating risks of cross-site scripting (XSS).

Secure Authentication UI/UX

We design authentication flows that are not only user-friendly but also secure, incorporating best practices for password strength, multi-factor authentication (MFA), and secure session management.

Data Minimization & GDPR

Our user flows and forms are designed to collect only the data that is absolutely necessary (Data Minimization), helping you meet GDPR and other privacy regulations by default.

Quality Assurance & Testing

Test pyramid, CI/CD gates and stability on iOS & Android — with accessibility, performance and security built-in.

Coverage (unit+integration)

≥70%
82%

E2E Pass Rate (7d)

≥99%
99.2%

Crash-Free Users (mobile)

≥99.5%
99.8%

CI/CD Quality Gates

Our CI/CD pipeline incorporates automated quality gates to ensure every release is stable, secure, and performant. This process catches issues early, reduces risk, and accelerates delivery.

Build

Unit/Component Tests

Integration/Contract

Security Scans

E2E & A11Y

Performance

Test Matrix

AreaWebiOSAndroidAPIGate
Authentication
pre-merge
Checkout/Payment
pre-release
Offline/RetryPWA cache
nightly
Accessibility (WCAG 2.2 AA)axe/LighthouseInspectorAcc. Scanner
pre-release
Performance (LCP/Cold Start)Lighthousek6
nightly

Device Matrix

iOS

  • iPhone 17 (iOS 26)
  • iPhone 16 Pro (iOS 26)
  • iPhone 15 (iOS 18)

Android

  • Pixel 10 (Android 16)
  • Samsung S25 (Android 16)
  • Pixel 8a (Android 15)

Tooling

Web

Jest/Vitest
Testing Library
Playwright
axe-core
Lighthouse CI

API

Postman/Newman
k6
Pact

Mobile

XCTest
XCUITest
JUnit
Espresso
Detox
Paparazzi/Shot

Security

SAST/DAST/Dep/Container/IaC scanners
SBOM generator

AI Automations — FAQ

Quick answers on downtime, cost, security, SLO/SLA and migration.

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