Terms of Service

These Terms of Service (“Terms”) govern your access to and use of https://bosit.co.uk (the “Website”) and any related professional, technical, or managed services provided by BOSIT GROUP LTD (“BOSIT”, “we”, “us”, “our”) to you or the entity you represent (“Customer”, “you”). By accessing or using our Website or Services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Website or Services. We may amend these Terms by posting an updated version on the Website. Amendments take effect upon posting (or on a later date stated therein). Where changes are material, BOSIT will take reasonable steps to notify you. Continued use constitutes acceptance of the updated Terms.

These Terms apply to all access and use of the Services. Where there is a conflict between these Terms and any executed Order/SOW, the Order/SOW shall prevail for the conflicting subject matter. The Privacy Policy and Cookie Policy form integral parts of these Terms.

The Services are intended for business users. By using the Services, you represent that you are at least sixteen (16) years old and authorised to bind the entity on whose behalf you act.

If the Website enables account creation, you must maintain accurate information and secure your credentials. You are responsible for all activity conducted under your account. BOSIT may suspend or terminate accounts in the event of breach, suspected fraud, or security risk.

You agree not to: (a) violate applicable law or infringe third-party rights; (b) upload malware, viruses, or malicious code; (c) perform unauthorised access attempts, penetration testing, or load testing without prior written consent; (d) reverse engineer, decompile, or disassemble the Services except as permitted by law; (e) distribute unlawful, defamatory, or harmful content; or (f) scrape, crawl, or harvest data beyond fair use. BOSIT reserves the right to monitor misuse and take appropriate technical or legal action.

You shall: (a) provide BOSIT with timely access, information, and approvals; (b) appoint a knowledgeable contact person; (c) ensure you have lawful rights to all Customer Materials provided; (d) maintain your own backups unless covered by a managed backup agreement; and (e) comply with all applicable data protection, export control, and sanctions laws.

Fees are set out in the applicable Order, SOW, or published pricing schedule, exclusive of VAT and applicable taxes. Invoices are payable upon receipt unless stated otherwise. Late payments may accrue interest and reasonable recovery costs as permitted by the Late Payment of Commercial Debts (Interest) Act 1998. Fees are non-refundable once Services commence or a subscription period has begun, except as required by law.

Certain Services operate on a pay-monthly or subscription basis. The minimum term is 12 months unless otherwise agreed in writing. Subscriptions automatically renew for successive 12-month periods unless either party provides at least 30 days’ written notice before renewal. Early termination by Customer requires payment of all remaining fees for the current term, except where otherwise required by law.

If you request deliverables with a turnaround of 72 hours or less, a rush fee equal to 100% of the project value applies, payable upfront and non-refundable once work has begun. Timelines commence upon receipt of complete materials and approvals.

During any managed service term (e.g., maintenance, hosting, SEO, or security), BOSIT shall be the exclusive provider for that scope. Third-party modifications to production systems without BOSIT’s prior written consent void warranties and may incur remediation fees.

If a subscription or licence is not renewed, access to managed systems, platforms, and hosted email (if applicable) will be suspended upon expiry. Email and content data may be exported upon request within 15 days, subject to fees. Beyond 45 days, data may be permanently deleted per provider policies. BOSIT is not liable for loss due to non-renewal or failure to request export within these timeframes.

Each party agrees to keep the other’s Confidential Information secure and use it only for the agreed purpose. Disclosure is permitted to legal or professional advisers bound by confidentiality and where required by law.

BOSIT employs appropriate technical and organisational measures, including encryption in transit, access controls, and monitoring. You acknowledge that no method of transmission is entirely risk-free.

The Services may rely on third-party providers (e.g., hosting, analytics, email, payment gateways). Such providers operate under their own terms and policies. BOSIT is not responsible for third-party actions or omissions.

Except as expressly provided in an Order/SOW, the Services and Deliverables are provided “as is” and “as available” without warranty of any kind. To the maximum extent permitted by law, BOSIT disclaims all implied warranties, including merchantability and fitness for purpose. Trial or beta features are provided without warranty and may be withdrawn without notice.

To the fullest extent permitted by law: BOSIT shall not be liable for indirect or consequential losses, including loss of profits, goodwill, or data. The total aggregate liability of BOSIT arising out of or relating to these Terms shall not exceed the greater of £100 or the total fees paid by Customer in the twelve (12) months preceding the claim. Nothing limits liability for death, personal injury, or fraud.

Either party may terminate if the other breaches these Terms and fails to cure within a reasonable period. BOSIT may suspend or terminate immediately for non-payment, security risk, or legal obligation. Upon termination, licences cease, and Confidential Information must be returned or destroyed. Clauses intended to survive termination shall remain in force (§§11, 13–19, 22–24).

Neither party shall be liable for failure to perform due to circumstances beyond reasonable control, including natural disasters, war, terrorism, or governmental restrictions. Affected performance shall resume as soon as reasonably practicable.

Each party will comply with applicable export control, sanctions, and anti-bribery laws, including the UK Bribery Act 2010. You must not use the Services in violation of such laws.

For twelve (12) months following the end of any engagement, you shall not solicit for employment any BOSIT personnel directly involved in delivering the Services, except via general advertising not directed specifically at BOSIT staff.

These Terms and all disputes arising under them shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction, save where mandatory consumer rights provide otherwise.

Notices under these Terms must be sent in writing to: BOSIT GROUP LTD, Email: contact@bosit.co.uk, Website: https://bosit.co.uk

You may not assign these Terms without BOSIT’s prior written consent. BOSIT may assign or subcontract its rights and obligations, remaining responsible for subcontractor performance.

If any provision is held invalid, the remainder shall remain in effect. Failure to enforce a provision is not a waiver. These Terms, together with any Order, SOW, and referenced Policies, constitute the entire agreement between the parties.

BOSIT may include Customer’s name and logo in its marketing materials or customer lists, subject to adherence to Customer’s brand guidelines. Either party may issue a joint press release with written consent.

Headings are for convenience only. “Including” means “including without limitation.” References to “written” include email and electronic notice.